Custom Welcome Message

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disaster_jestr
Posts: 1
Joined: Tue Aug 02, 2016 11:24 am
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Mon Feb 12, 2018 1:26 pm

A long while ago, I had purchased a custom welcome message. I never received confirmation and my tokens were refunded so I assumed I had maybe done something wrong so I left it be. I am trying to buy a welcome message again and I get the message "You have reached the purchase limit for this item." However, I do not have a message. My original one was related to my love for DBZ so I don't know if that was wrong or something. How do I fix this?
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BarryCarlyon
Posts: 391
Joined: Thu Jan 23, 2014 11:43 am
Location: Internet
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Mon Feb 12, 2018 1:47 pm

Thank you for the report.

I will look into this and provide and update shortly
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BarryCarlyon
Posts: 391
Joined: Thu Jan 23, 2014 11:43 am
Location: Internet
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Mon Feb 12, 2018 5:17 pm

The issue should be resolved.

Your prior refunded purchase should no longer block your follow up purchase!

Please remember that when you purchase anything you may recieve a message from a moderator regarding your purchase in your Twitch inbox https://www.twitch.tv/messages/inbox
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