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New website spamming notification emails
Posted: Wed Apr 18, 2018 8:11 am
by RachelB_67
Hi guys, the new website looks nice, so good job. Unfortunately, I am receiving constant notification emails, 'Topic reply notification - blah blah', even though I have now turned off email notifications in the User Control Panel. I've received over a hundred emails since yesterday, so I assume this is some kind of bug. Hope you can get this sorted out soon.
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 9:07 am
by BarryCarlyon
You can check
ucp.php?i=ucp_main&mode=subscribed for your subscriptions to topics.
And you can check
ucp.php?i=ucp_notifications&mode=notification_options for your preferences
That should resolve your notifications (aside from a few emails that might still be in the queue)
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 9:14 am
by RachelB_67
Hi Barry. Yeah, I've already unsubscribed watched forums and un-ticked all notifications, but I'm still receiving the notification emails every few minutes for some reason. It is the exact same email, 'Topic reply notification - Game Suggestions for Cohh to Stream' with exactly the same time stamp of 1.44 AM.
Not sure what else to try.
Edit - the emails are arriving every 5 minutes.
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 11:29 am
by BarryCarlyon
From 1:44 today, very weird.
I have made an adjustment, I think there are a number of emails "stuck" in the queue.
I have flushed the queue.
Let me know if you get another one?
Apologies for this!
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 11:34 am
by BarryCarlyon
Looks like something is VERY screwy
I will look into this further!
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 11:41 am
by BarryCarlyon
After investingation, the email queue kept restarting from the 13th… and was stuck
So, I believe it is now fixed.
Apologies again for the issue!
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 11:47 am
by BarryCarlyon
As of :45 past the current hour.
It looks like I am no longer spamming you!
So hopefully I've stopped spamming you now.
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 12:01 pm
by RachelB_67
Sorry for the delayed response. Yes, whatever you did seems to have fixed the issue. Thank you very much for the timely response, kind sir.
Re: New website spamming notification emails
Posted: Wed Apr 18, 2018 12:25 pm
by BarryCarlyon
No problem!
I'm sorry it messed up!