Page 1 of 1

New website spamming notification emails

Posted: Wed Apr 18, 2018 8:11 am
by RachelB_67
Hi guys, the new website looks nice, so good job. Unfortunately, I am receiving constant notification emails, 'Topic reply notification - blah blah', even though I have now turned off email notifications in the User Control Panel. I've received over a hundred emails since yesterday, so I assume this is some kind of bug. Hope you can get this sorted out soon. ;)

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 9:07 am
by BarryCarlyon
You can check ucp.php?i=ucp_main&mode=subscribed for your subscriptions to topics.

And you can check ucp.php?i=ucp_notifications&mode=notification_options for your preferences

That should resolve your notifications (aside from a few emails that might still be in the queue)

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 9:14 am
by RachelB_67
Hi Barry. Yeah, I've already unsubscribed watched forums and un-ticked all notifications, but I'm still receiving the notification emails every few minutes for some reason. It is the exact same email, 'Topic reply notification - Game Suggestions for Cohh to Stream' with exactly the same time stamp of 1.44 AM.

Not sure what else to try. :(

Edit - the emails are arriving every 5 minutes.

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 11:29 am
by BarryCarlyon
From 1:44 today, very weird.

I have made an adjustment, I think there are a number of emails "stuck" in the queue.

I have flushed the queue.

Let me know if you get another one?

Apologies for this!

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 11:34 am
by BarryCarlyon
Looks like something is VERY screwy

I will look into this further!

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 11:41 am
by BarryCarlyon
After investingation, the email queue kept restarting from the 13th… and was stuck

So, I believe it is now fixed.

Apologies again for the issue!

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 11:47 am
by BarryCarlyon
As of :45 past the current hour.

It looks like I am no longer spamming you!

So hopefully I've stopped spamming you now.

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 12:01 pm
by RachelB_67
Sorry for the delayed response. Yes, whatever you did seems to have fixed the issue. Thank you very much for the timely response, kind sir. :)

Re: New website spamming notification emails

Posted: Wed Apr 18, 2018 12:25 pm
by BarryCarlyon
No problem!

I'm sorry it messed up!