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Curse link Twitch account - failing
Posted: Mon May 02, 2016 11:08 am
by pyrothewise
I am trying to setup the curse account and link my twitch account so I can keep up with COH. However, on curse when i click link account, I just get a pop-up message with a "Error":"Failed Authentication". I do not even get a chance to put in my Twitch ID/Password.
I have submitted a support request to Curse but I am not getting any responses.
Any Ideas?
Posted: Mon May 02, 2016 2:02 pm
by Rodr1c
[QUOTE="pyrothewise, post: 33924, member: 73553"]I am trying to setup the curse account and link my twitch account so I can keep up with COH. However, on curse when i click link account, I just get a pop-up message with a "Error":"Failed Authentication". I do not even get a chance to put in my Twitch ID/Password.
I have submitted a support request to Curse but I am not getting any responses.
Any Ideas?[/QUOTE]
You could try going to
http://www.curse.com and login using their web app. There should be a big button on the home page saying "Launch Web App". Try going into the Account Sync on there and syncing it and see if that works. Let me know if it doesn't and maybe we can push the issue up the chain and see if its a wide spread issue.
Posted: Mon May 02, 2016 2:33 pm
by pyrothewise
[QUOTE="Rodr1c, post: 33925, member: 1"]You could try going to
http://www.curse.com and login using their web app. There should be a big button on the home page saying "Launch Web App". Try going into the Account Sync on there and syncing it and see if that works. Let me know if it doesn't and maybe we can push the issue up the chain and see if its a wide spread issue.[/QUOTE]
FYI - I have not downloaded the curse client side app. I connect to curse via Chrome. I setup an account, including password and repeatedly tried to sync my twitch account from Chrome. I did get a response from Curse support, so I will let you know if I don't get anywhere with it.
I will also reply what the fix was so if anybody else runs into the problem, then hopefully it will help.
Posted: Mon May 02, 2016 2:37 pm
by Rodr1c
[QUOTE="pyrothewise, post: 33929, member: 73553"]FYI - I have not downloaded the curse client side app. I connect to curse via Chrome. I setup an account, including password and repeatedly tried to sync my twitch account from Chrome. I did get a response from Curse support, so I will let you know if I don't get anywhere with it.
I will also reply what the fix was so if anybody else runs into the problem, then hopefully it will help.[/QUOTE]
Awesome thank you. Please let us know.
Posted: Thu May 05, 2016 9:43 am
by pyrothewise
Curse support was not very helpful. They just kept asking me to try again with little in the way of support.
I did find the problem on my own though. I use the web-app and google chrome. Chrome has a cookie privacy setting called
Block third-party cookies and site data
If you have this turned on (i.e. checked) then the link to twitch will not work. You have to temporarily disable this link then you can link your account.
Posted: Sat Mar 11, 2017 3:11 am
by Uberfarht
Thanks "Block third-party cookies and site data", yep that was the problem.