Token System

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Gualeigh
Posts: 2
Joined: Sun Aug 02, 2020 1:08 pm
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Fri Aug 21, 2020 8:26 am

I noticed that on the extension where it show how many tokens I have under the stream that it has been stuck at 41. Also above that number it says my old twitch name rjbasinger88. I did not make a new account I just changed my username. I have asked mods for help and done things they suggested like unlinking and relinking/logging in and out etc but none of those methods have worked. They told me however that I had over 400 some tokens last time I checked but again I cant see that on my end and believe since it says im stuck at 41 I cant do anything with my tokens. Is there anything I can do to reset it in general and start over or maybe something on your end that can fix this? Any help is appreaciated it.

Thank you
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BarryCarlyon
Posts: 283
Joined: Thu Jan 23, 2014 11:43 am
Location: Internet
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Sat Aug 22, 2020 3:14 pm

I've fixed the issue for you.

You changed names to a name we already had in the database from someone else that changed names off that name
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Gualeigh
Posts: 2
Joined: Sun Aug 02, 2020 1:08 pm
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Sat Aug 22, 2020 4:54 pm

Thank you for the fix. It is show up on my end now with the correct amount.
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