xcom 2 not launching

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Jindependent69
Posts: 11
Joined: Sun Aug 02, 2015 7:43 pm
Location: New York
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Hey,
I have a windows 10 computer, and my xcom 2 will only launch the main screen when I clock play all I get is a black screen. I have deleted and reinstalled the game, and still nothing. Help
IcyCaress
Posts: 45
Joined: Mon Jun 30, 2014 11:36 am
Location: Scotland

Hello there Jindependent,

Can you give me some specs of your PC please? That'll help me see whether or not you may have some loading issues due to Specs.
Jindependent69
Posts: 11
Joined: Sun Aug 02, 2015 7:43 pm
Location: New York
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Can you tell me how to check that? I am not computer smart at all :(
IcyCaress
Posts: 45
Joined: Mon Jun 30, 2014 11:36 am
Location: Scotland

Start>Search>System (Screenshot and upload here)

Start>Search>Device Manager>Display Adapters> Post here what it says it is.
Jindependent69
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Joined: Sun Aug 02, 2015 7:43 pm
Location: New York
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Hyper-V - Data Execution Protection YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Second Level Address Translation Extensions YesHyper-V - VM Monitor Mode Extensions YesPage File C:\pagefile.sysPage File Space 6.00 GBAvailable Virtual Memory 8.42 GBTotal Virtual Memory 11.9 GBAvailable Physical Memory 3.02 GBTotal Physical Memory 5.91 GBInstalled Physical Memory (RAM) 6.00 GBTime Zone Eastern Standard TimeUser Name josalenn-PC\josalennHardware Abstraction Layer Version = "10.0.10586.0"Locale United StatesBoot Device \Device\HarddiskVolume2System Directory C:\WINDOWS\system32Windows Directory C:\WINDOWSPCR7 Configuration Binding Not PossibleSecure Boot State UnsupportedPlatform Role WorkstationBaseBoard Name Base BoardBaseBoard Model Not AvailableBaseBoard Manufacturer GatewayBIOS Mode LegacyEmbedded Controller Version 255.255SMBIOS Version 2.6BIOS Version/Date American Megatrends Inc. P02-A2, 10/31/2011Processor Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, 3300 Mhz, 2 Core(s), 4 Logical Processor(s)System SKU System Type x64-based PCSystem Model DX4860System Manufacturer GatewaySystem Name JOSALENN-PCOS Manufacturer Microsoft CorporationOther OS Description Not AvailableVersion 10.0.10586 Build 10586OS Name Microsoft Windows 10 Home
Jindependent69
Posts: 11
Joined: Sun Aug 02, 2015 7:43 pm
Location: New York
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Inter R HD graphics card
IcyCaress
Posts: 45
Joined: Mon Jun 30, 2014 11:36 am
Location: Scotland

It looks like your graphics card may be causing the issue... From the looks of it you may barely make the minimum requirements but the GPU is definitely low end...

The only thing I can suggest is when launching the game walk away for five minutes and come back. If it does not launch then I am afraid your computer cannot handle it.
Jindependent69
Posts: 11
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Location: New York
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So if I buy a new graphics card ill be good?
Jindependent69
Posts: 11
Joined: Sun Aug 02, 2015 7:43 pm
Location: New York
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would yo be able to suggest which graphics card to buy?
IcyCaress
Posts: 45
Joined: Mon Jun 30, 2014 11:36 am
Location: Scotland

It's really difficult to tell sir... Your computer is definitely not the best meaning that for all your intents and purposes a Graphics Card won't help all that much. Whilst you may be able to launch it with one you may not be able to play it right...

My suggestion is place this game on the back burner for a little while, save up and buy yourself a small upgrade to most of your systems. If that is not possible then my suggestion would place you around purchasing something like the GTX 750 ti or something around that range. It offers you some future proofing.

Seriously though, please take my advice. Your computer will not be able to run many of the games coming out these days. It will seriously struggle to run lower end games also... Save up a bit and get yourself something that'll last a few years.

Either way, happy gaming!
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