Question about streaming

[arceor]

Hi , not so long ago i decided i want to do variety streams , the problem is , even tho we have 120Mb/S internet with 12Mb upload , the whole hause is having latency issues .

Im streaming on 720p with bitrate of 2000 Kb/s . which i assumed would be fine since , the upload the provider is giving us is 12Mb/s , do you think that its error somewhere in the network , or do you think i should contact the provider about it ?

[Falas93]

Download a pingplotter program and measure your connection twitch and other websites like google. You should be able to see where is the latency starting to appear. It may be your ISP's issue or an issue of your router. If you dont know what to look for, post the pingplotter file here and I can look into that.

[orbitjuice]

The whole house is having latency issues?

Are you using WiFi to connect to your router/modem or are you hardwired (lan cable)? I'd strongly advise going hardwired if possible, it reduces so many potential issues.

If you are hardwired, check out:

http://www.teamliquid.net/forum/tech-su ... dth-tester
and
http://www.teamliquid.net/forum/tech-su ... htv-server

These little apps will test the connectivity and bandwidth throughput between yourself and Twitches ingest (streaming) servers; and make a recommendation on which one you should be using.

Hope this helps.

[arceor]

Im connected through Lan , and so are the other 2 Pc's that are getting latency when im using 2000-2800 Kb/s on 120/12 Mb/s internet .. will check the apps ^^ thanks for help both of you .

[arceor]

Theese stats , and it can't support frigid 2000-2800Kb/s stream without giving 100ms+ latency to others , im kinda pissed

[Falas93]

Seriously try the pingplotter, it will show WHERE exactly is the latency originating. This confirmed bandwith is ok. Which was never the issue. BTW I worked for UPC so if you provide me a screenshot of it (with your ip blacked out) I can tell you what is happening. Measure it, when the problem is happening.

[orbitjuice]

I'm confused.

The whole house is having latency issues externally (to the internet) or internally (in the house)? You're saying both things, sort of.

It sounds like you have two possible issues....

• QoS (Quality of Service), when you're streaming, its is choking your internal network as the traffic is not being prioritised
• Your internal network equipment might not be up for streaming?

Are you running an internal 100mb or 1gb network? What else is going on while you are streaming?

Are:

• People watching youtube?
• People watching netflix?
• People listening to spotify?
• People downloading games?
• People playing online games?

Streaming is pretty intensive regardless of what your up/down speed is.

While you may the 'internet' bandwidth to manage all this, if the internal network equipment is not up for the job, you're get choking/bufffering/jittering, etc.

It's hard to exactly pinpoint and try and remedy this when you there is a lot of this kind of detailed information missing.

Though, based on what you have said - it sounds like this problem is definitely internal to your network and not an 'internet' problem.

[arceor]

As far as i know , internal 120Mb internet ( true download speed is around 12-15mb/s depending on server im downloading from ) .
The whole network in the house ( around 2-4 more computers 2 on lan 2 on wifi ) are getting 100ms+ latency in game ( Blade & Souls ) and the other 2 can't even watch youtube or stream on 480p without getting stutters while normaly they can watch 720-1080p without single problem.
As far as the upload goes , it should be pure 12Mb/s , but since i changed some things ( had provider to change them ) it should be pure 30Mb/s depending on the servers ( the problems are on the configuration i sended link for speedtest so around 80Mb download (8mb pure) and pure 30Mb upload )

[orbitjuice]

Hi,

I don't know what you mean by "Internal Internet". Do you mean your Internal Network (LAN)?

It sounds like your problem is 100% internal. You have too much traffic going on for your internal network to handle it and everything is fighting for uplink.

You're not going to be able to stream and have multiple people playing online MMO's without doing some QoS/Traffic Shaping.

https://en.wikipedia.org/wiki/Quality_of_service
https://en.wikipedia.org/wiki/Traffic_shaping

[Falas93]

Guys you dont need to be discussing all this, all we need is the latency measurement when the problem is occuring and I can tell you what you need to do to get rid of it. Stop discussing what if's and show me the data...

[orbitjuice]

Having a latency measurement (of what exactly is unclear), won't resolve the throughput problem.

When the throughput is high, traffic slows down, latency increases.

Latency is a 'symptom' not the 'root cause'.

[Falas93]

The problem will probably be in the modem. I just need the latency to the server on every hop that pingplotter does to verify that. The type of the modem (either technicolor, UBEE or compal) and I can tell him exactly what to do. Either a factory reset or a new modem. Since modems from UPC tend to have this problem.

[arceor]

Will send you the report from pinglotter , as fast as i can get back to my streaming notebook and as fast as i learn to use the program ( looks pretty damn hard )

[Falas93]

You just need to put the IP adress (if you want to test a certain game, visit their troubleshooting and they should have the IP's somewhere) or server name (like google.com) you are accessing into the "target name" and press the start button. It will trace the connection to for example google.com aka 216.58.214.206. Then let it run for a few minutes and we should be able to see what is going on. For the best results, run it, when the problem is happening and to the server that is having issues.